Housekeeping and Maintenance Tasks

• Microsoft updates on servers and unused PCs (including latest service packs)
• Analysis of event viewer logs / investigation of any subsequent problems /deletion of logs
• Defragmentation of the servers and unused workstations - however, this will interrupt the service and should be conducted outside of core times on request (i.e. schools holidays)
• Deletion of temp internet, *.tmp files
• Antivirus update check and as necessary install updates
• Check server backups and clean drives
• Restore checks for backup integrity
• Check available space on server shared drives
• Health check of server hard drives
• Check network / CPU / memory performance on servers and available workstations.
• Delete old user accounts / add extra users, inc email, where necessary
• Check software versions and licenses subject to audit
• Tidy switch cabinets / label as necessary
• Update asset register and initial audit
• Installation of software on individual PCs not part of an installation.

Blocks of days can be purchased and drawn down as single days throughout the year.

Note: Technician days will need to be confirmed with our service department. Please note that the same day per week cannot be guaranteed and on occasions there may be a change in the technician allocated to account for illness, leave or other unforeseen diversions that may occur from time to time. A day constitutes 6 hours on-site time to account for travel time.